Lynqra builds systems for Singapore interior design and renovation firms that turn site photos and WhatsApp messages into client updates, tracked changes, defects lists and handover packs. Your team approves anything that goes to a client.
A typical job has a client group, a subcon group, a supplier thread and a spreadsheet the project lead updates when there is time. It works while the firm is small. Then a client asks for an update at 10pm, a carpenter turns up on the wrong day, and a defect reported at handover disappears under a few hundred newer messages.
Nobody in that story did anything wrong. The information was there. It was just spread across too many places for one person to keep in their head.
Site photos and notes become a short update for each client, written in your firm's tone. The project lead reads it, edits if needed, and sends it.
A change mentioned in chat becomes a tracked request with the price impact drafted, and feeds the variation order flow so it gets priced and signed.
Approved changes and schedule moves reach the right subcon with the details they need. Supplier POs are drafted from the approved quote for someone to check, much like the quote to PO approval flow.
At the walkthrough, photos and short notes become a defects list by room and trade. Each item has an owner and a status, and the client gets a clean list instead of a chat thread.
Warranties, manuals, as-built photos and the final account are collected as the job goes, so most of the handover pack is ready before handover day.
If your team will use it, a project management tool built for interior design or construction can be a good choice. The trouble we see is adoption. Site teams keep using WhatsApp, the software falls out of date, and the office ends up updating two places. Automation can work from the chat your team already uses, or fill the gaps around software you already have, such as quotes, approvals and client updates.
Your site team posts what they already post. The system turns it into updates and tasks. A person approves what goes out.
Photos and a short note go into the job chat or a simple form, the way your team works today.
The system drafts the client update, logs any change request, and lists what each subcon needs to know.
The project lead checks the client update and any price or date change before anything goes out.
The client gets the update, subcons get the approved changes, and the job record shows what changed and who approved it.
What you tell the client, any change to price or dates, and who gets paid. The system drafts the update, the defects list and the reminders. A person in your firm decides what is sent.
If contractors and visitors need to be inducted before they come on site, our guide to site induction workflows shows how that step can be tracked too.
The same three steps for every firm. You know the scope and the price before any work starts.
Bring one workflow. We map how it runs today, from the site to the client, and agree what to automate and what must stay with your team.
You get a written quote and timeline. We build around your templates and the tools your team already uses, and add a small app only where something is missing.
The new flow runs alongside your current one first. We train the people who will run it and watch the first jobs before anything expands.
No. Most firms keep WhatsApp for site and client chat. The automation works from the messages and photos your team already sends.
Yes. We usually automate the gaps around it, such as quotes, approvals and client updates, rather than replace it.
Your project lead. Every update is checked and sent by someone in your firm, so it says what your firm wants it to say.
No. The new flow runs alongside your current process, and you switch over when you are ready.
The consult is free. If the workflow is worth building, you get a fixed-scope quote before any work starts.
Related guides for ID and renovation firms
Bring the quotation, VO, claim or update that takes your team the longest. There is no commitment, and a person in your firm stays on prices, payments and customer commitments.
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