How Lynqra’s Quotation AI Supercharged a Singapore SME’s Growth

This post delves into how it works, the 2-week development journey, and its impact on growing businesses.

4/13/20252 min read

The Power of Instant Quotes

In Singapore’s fast-paced food production industry, slow quotations can cost small and medium enterprises (SMEs) valuable deals. A 50-employee SME struggled with manual processes, taking hours to craft quotes and losing clients to faster competitors. Lynqra’s Quotation AI changed that, slashing response times by 95%—from 2 hours to just 6 minutes—using smart Google Sheets integration. This case study explores how it works, the 2-week build, and its transformative impact.

How Lynqra’s AI Transforms Quoting

Our Quotation AI streamlines workflows for SMEs with cutting-edge technology:

Instant Quotes: Powered by GPT, the bot analyzes customer inquiries and pulls data from a Google Sheets price list to generate tailored quotes in seconds.
Seamless Delivery: Integrated with Google tools and email systems, quotes are sent directly to clients, ensuring lightning-fast communication.
Pinpoint Accuracy: The system adapts to the SME’s inventory and pricing, delivering precise quotes customized to each request.

For our client, this meant responding to inquiries 95% faster, turning leads into deals with ease.

Built in Just 2 Weeks

We delivered this game-changing solution in a swift 2-week sprint in early 2025. Here’s how:

Understanding the Challenge

An audit revealed the SME’s manual quotation process was a bottleneck, with staff spending hours on each request. We proposed an AI-driven bot tailored to their Google Sheets-based pricing system.

Tackling Hurdles

Complex customer requests raised concerns about accuracy, and syncing with Google tools posed technical challenges. Older staff were hesitant about adopting AI. We addressed these with a clear safeguard - “This quote is an estimate, subject to final approval by [Vendor Name] within 24 hours”, and provided hands-on training to ease the transition.

Bringing It to Life

Using GPT for natural language processing and Google tools for seamless integration, we built and tested the bot in just 2 weeks. The result? A 95% faster response time, live and ready to drive growth.

Why Our Safeguard Ensures Success

Our safeguard policy balances speed with reliability:

Precision Meets Speed: Instant quotes are generated, with human oversight ensuring accuracy amid market shifts.
Trusted Protection: Aligned with Singapore’s professional standards, it minimizes risks and sets clear client expectations.

This approach preserves the AI’s speed while guaranteeing dependable quotes, building trust with every deal.

Impact for SMEs

The results speak for themselves:

Faster Wins: 95% quicker responses led to a 20% increase in deal closures within 3 months, adding 10 new clients.
Reliable Quotes: The safeguard ensures accuracy with human review.
Scalable Growth: The bot adapts to growing business needs, from food production to retail.
User-Friendly: Training empowered all staff, even non-tech-savvy team members.

This solution turned the SME’s sales team into deal-closing powerhouses, freeing them to focus on client relationships.

Why Choose Lynqra?

Lynqra’s expertise in AI and Google tools delivers fast, tailored solutions for Singapore SMEs. Our client’s success - 20% more deals in just 3 months, proves we can transform your business, whether in food production, retail, or beyond.

Ready to Win More Deals?

Supercharge your SME with Lynqra’s Quotation AI. Schedule a free 15-minute demo today via our Contact Form and start closing deals faster!