Privacy Policy

1. Organisation

This Privacy Policy is issued by Lynqra Pte. Ltd. (UEN 202540279R), a company incorporated in Singapore ("Lynqra", "we", "us", "our"). We act as the data controller for the personal data you provide to us.

2. Personal Data We Collect

When you submit an enquiry through our contact form, we collect:

• → Full name
• → Work email address
• → Company name (optional)
• → Team size (optional)
• → Description of your workflow challenges

We do not collect sensitive personal data as defined under the PDPA, and we do not use cookies or tracking technologies on this website.

3. Purposes of Collection

We collect and use your personal data solely for the following purposes:

• → Responding to your enquiry and providing information about our services
• → Scheduling and conducting discovery calls or workflow audits
• → Delivering contracted automation services
• → Complying with applicable legal and regulatory obligations

We will not use your personal data for unsolicited marketing without your prior consent.

4. Disclosure to Third Parties

We do not sell, rent, or trade your personal data. We may share it only with:

• → Web3Forms — a form submission processor used solely to route your enquiry to our inbox. They do not store or use your data for any other purpose.
• → Regulatory or government authorities where required by Singapore law.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is retained for a maximum of 2 years from the date of submission, after which it is securely deleted. If we enter into a service agreement with you, data related to that engagement is retained for 5 years in accordance with standard business record-keeping requirements under Singapore law.

6. Your Rights Under the PDPA

As an individual whose personal data we hold, you have the right to:

• → Access — request a copy of the personal data we hold about you
• → Correction — request correction of inaccurate or incomplete data
• → Withdrawal of consent — withdraw consent for collection or use at any time (subject to legal and contractual restrictions)
• → Data portability — request your data in a commonly used machine-readable format

To exercise any of these rights, please contact our Data Protection Officer at the details below. We will respond within 30 days of receiving your request.

7. Data Protection & Security

We implement reasonable security arrangements to protect your personal data from unauthorised access, disclosure, alteration or destruction. Our website is served over HTTPS. Access to personal data is restricted to authorised personnel only.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The effective date at the top of this page will be updated accordingly. Continued use of our website following any changes constitutes acceptance of the updated policy.

Data Protection Officer

For all data protection queries, access/correction requests, or complaints:

Lynqra Pte. Ltd.

UEN 202540279R · Singapore

You also have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) Singapore at pdpc.gov.sg if you believe your data protection rights have been violated.